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Modiphius > STAR TREK: ADVENTURES
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I ordered the 1x Star Trek Adventures: Print & PDF Core Collection Warp Factor 1 but haven't heard any status on it

posted Aug 13, 2018 02:21:19 by beltaur.belanthor
I am putting this on the forum because I email this same question but never heard back for months now.

I order the 1x Star Trek Adventures: Print & PDF Core Collection Warp Factor 1 when the product first came out. I received my physical book and gm screen but have not heard anything about the pdf books.

Now this could be because I was sent this email:
Hi,

Your order has been imported into a new system we're using to manage our sales. It was for the following items:

Star Trek Adventures Starter Campaign PDF x 1.

This is not what I ordered because here is my confirmed order:

Thank you for placing your order with Modiphius Entertainment!
This email is to confirm your recent order.
Date 06/30/2017
Shipping address
(I deleted my billing address to put on forum, but this is my email in entirety)

1x Star Trek Adventures: Gamemaster Screen for £29.99 each
1x Star Trek Adventures: Print & PDF Core Collection Warp Factor 1 for £99.99 each

Subtotal : £129.98 GBP
Shipping : £20.00 GBP
Total : £149.98 GBP

Now you can see that what I ordered and was confirmed got changed. I tried contacting the company but no reply so this is my only recourse.
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5 replies
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SteveHanson said Aug 13, 2018 09:21:54
Could we get your name or email please?
Forum Moderator

To his friend a man
a friend shall prove,
To him and the friend of his friend;
But never a man
shall friendship make
With one of his foeman's friends.
--Havamal
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jonrcrew said Aug 13, 2018 09:55:36
If it helps, the Starter Campaign seems to have been added as a free bonus to the Warp Factor collections. I got the same email a while back, but I did also get everything else on the list released to date.

Speaking as a fellow customer (not staff), you should have got at least 4 book PDFs so far (core rules, These are the Voyages Vol 1, Beta Quadrant and Command Division) plus a small number of freebies.

I'm surprised you've not had a response from Modiphius, they're usually pretty good on picking these up. You're in good hands with Steve :)
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beltaur said Aug 13, 2018 18:48:59
Yes you can have my name and email address.

My name is Kirk Williamson (it was billed by David Davis)
My email addresses are beltaur.belanthor@frontier.com or beltaur.belanthor@charter.net

jonrcrew I was equally surprised because I like Modiphius, I only received PDF's of The core books and These are the Voyages vol 1. not the other 2.

Also to Modiphius I am sorry to have taken this route for contact but when you receive only an automated response you don't know what to do. I do thank you for the quick response.
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SteveHanson said Aug 13, 2018 21:43:48
Thank you Kirk. You should here from someone forthwith.
Forum Moderator

To his friend a man
a friend shall prove,
To him and the friend of his friend;
But never a man
shall friendship make
With one of his foeman's friends.
--Havamal
avatar
beltaur said Aug 14, 2018 18:24:56
I'll be looking forward to it
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