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Modiphius > STAR TREK: ADVENTURES
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Shipping update

posted Oct 11, 2017 00:11:23 by SteveHanson
From Chris Birch


We're emailing all outstanding customers with an update - the factory has had some delays due to the frankfurt book fair (which is the equivalent of GenCon for gaming but on a gigantic worldwide scale) so production times have been shifting more than planned (some items went in to production later as previously explained due to approvals and that's caused us to get stuck in some of the chaos around the book fair). Anyway here's what we're emailing out so it's clear. This could still change - shipments are planned but there can still be delays (trucks are at a premium due to the fair) out of our control but we're emailing customers if anything changes to let them know.


BORG CUBES
Our factory has just notified us that they will be shipping the first batch of 90 Borg cubes to us this week. This means they’ll be ready to ship the week beginning Monday 16th October. After those first 90, the factory will send us the following 350 or so preorders in waves so that we can fulfil them as they come in over two weeks from Monday 16th. Orders will be fulfilled in order of purchase, so the first 90 orders will be sent out first, then the remaining cubes after that. Customers in the United States should be aware that delivery of these items can take 10 days. Tracking details are provided at the point of dispatching them in the UK, but the actual information will not be live until the packages are ready to go out of the country, around 48 hours later. These are limited, expensive items, and we’ve taken every effort to make sure they arrive in a timely manner and in perfect condition.

BORG DRONES
Borg drone bundles have been completed by our factory and are being shipped to our warehouse, meaning we can fulfil orders. These are due to be shipped from our warehouse at the beginning of next week, from Monday 16th October. Customers in the United States should be aware that delivery of these orders can take around 10 days. Tracking details are provided at the point of dispatching them in the UK, but the actual information will not be live until the packages are ready to go out of the country, around 48 hours later. These are limited, expensive items, and we’ve taken every effort to make sure they arrive in a timely manner and in perfect condition.

STARTER BUNDLES AND TILE SETS
Gamemaster Screens have been printed by our factory and are being shipped to our warehouse. They are due in, by the end of this week and so we can begin fulfilment of these items from Monday 16th October. Customers in the United States should be aware that delivery of these items can take 10 days. Tracking details are provided at the point of dispatching them in the UK, but the actual information will not be live until the packages are ready to go out of the country, around 48 hours later.

THESE ARE THE VOYAGES
These Are The Voyages: Mission Compendium Volume 1 are being finished off by our factory in about a week and will be shipped to our warehouse the week of the 16th October, which means with shipment from Europe, stock will be checked in and prepared for dispatch from Monday 23rd October. Customers in the United States should be aware that delivery of these items can take 10 days. Tracking details are provided at the point of dispatching them in the UK, but the actual information will not be live until the packages are ready to go out of the country, around 48 hours later. Any order that also contains These Are The Voyages, alongside Borg cubes, drones, and bundles, will be processed and dispatched from 23rd October as noted above.
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To his friend a man
a friend shall prove,
To him and the friend of his friend;
But never a man
shall friendship make
With one of his foeman's friends.
--Havamal
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256 replies
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EdwardEngquist said Nov 09, 2017 22:18:43
Not a Modiphius issue but my carrier claims to have delivered my cube but it never showed. Trying to follow up with them since it would be an expensive bummer if the thing just dissappeared.
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JonathanThyfault said Nov 10, 2017 01:26:40
Sorry Steve, no can do. We agreed to finish the current D&D campaign before trying to learn a new system. Of course, I've made it a point to thoroughly read through everything (and watch Shield of Tomorrow) so that I'm ready to teach everyone. That said, we're all eagerly awaiting the maiden voyage of the Akira-class U.S.S. Nevada (NCC-64757). :)
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RichardConti said Nov 10, 2017 16:53:03
Got the email today. Package to arrive on Monday. That's pretty quick considering Tracking says it's still in England.
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SteveHanson said Nov 10, 2017 16:57:33
The only way we can do tracked shipping us with expedited shipping through DHL. Look for a yellow panel truck on Monday
Forum Moderator

To his friend a man
a friend shall prove,
To him and the friend of his friend;
But never a man
shall friendship make
With one of his foeman's friends.
--Havamal
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david.jw.gibson said Nov 10, 2017 17:30:43
I keep getting random email notifications from this thread. I always see the iOS notification of "Modiphius Shipping Update" and get excited. But nope... no package for me yet.
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ChrisFougere said Nov 10, 2017 19:47:13
On Tuesday I was told by Lloyd that my order had shipped and that he would get me the tracking number. Still haven't gotten that, nor an email aside from his regarding shipping.
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TroyLSeward said Nov 10, 2017 22:43:53
I emailed Lloyd about my order and that he would check that was on Nov 8th.

Have not heard anything since. I ordered Starter Bundle & Token Set.
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JonathanThyfault said Nov 11, 2017 07:15:57
From email to delivery was surprisingly quick for me. First email was Tuesday, delivery was Thursday.
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SteveHanson said Nov 11, 2017 17:38:27
Chris and Troy, I've shared this with Chris and Lloyd and it's being looked into.
Forum Moderator

To his friend a man
a friend shall prove,
To him and the friend of his friend;
But never a man
shall friendship make
With one of his foeman's friends.
--Havamal
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GregLong said Nov 12, 2017 05:03:12
My copy of the core book, GM screen, dice set, and tokens arrived today. :)
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SteveHanson said Nov 12, 2017 07:10:03
Greg Huzzah!
Forum Moderator

To his friend a man
a friend shall prove,
To him and the friend of his friend;
But never a man
shall friendship make
With one of his foeman's friends.
--Havamal
avatar
DouglasJessup said Nov 13, 2017 09:23:48
Any idea about shipping my order includes the gms screen
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mikekco said Nov 13, 2017 11:23:08
Received my core book, GM screen, and dice last week. Fantastic job, the core book is beautiful!
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DouglasJessup said Nov 13, 2017 11:39:41
Ordered the core gm screen adventures dice and tokens in June not heard anything yet
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TrainedMunkey said Nov 13, 2017 14:08:02
Should I be expecting my set yet? I purchased the collector's edition with dice and screen. I have not received email or package?
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