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Modiphius > STAR TREK: ADVENTURES
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Shipping update

posted Oct 11, 2017 00:11:23 by SteveHanson
From Chris Birch


We're emailing all outstanding customers with an update - the factory has had some delays due to the frankfurt book fair (which is the equivalent of GenCon for gaming but on a gigantic worldwide scale) so production times have been shifting more than planned (some items went in to production later as previously explained due to approvals and that's caused us to get stuck in some of the chaos around the book fair). Anyway here's what we're emailing out so it's clear. This could still change - shipments are planned but there can still be delays (trucks are at a premium due to the fair) out of our control but we're emailing customers if anything changes to let them know.


BORG CUBES
Our factory has just notified us that they will be shipping the first batch of 90 Borg cubes to us this week. This means they’ll be ready to ship the week beginning Monday 16th October. After those first 90, the factory will send us the following 350 or so preorders in waves so that we can fulfil them as they come in over two weeks from Monday 16th. Orders will be fulfilled in order of purchase, so the first 90 orders will be sent out first, then the remaining cubes after that. Customers in the United States should be aware that delivery of these items can take 10 days. Tracking details are provided at the point of dispatching them in the UK, but the actual information will not be live until the packages are ready to go out of the country, around 48 hours later. These are limited, expensive items, and we’ve taken every effort to make sure they arrive in a timely manner and in perfect condition.

BORG DRONES
Borg drone bundles have been completed by our factory and are being shipped to our warehouse, meaning we can fulfil orders. These are due to be shipped from our warehouse at the beginning of next week, from Monday 16th October. Customers in the United States should be aware that delivery of these orders can take around 10 days. Tracking details are provided at the point of dispatching them in the UK, but the actual information will not be live until the packages are ready to go out of the country, around 48 hours later. These are limited, expensive items, and we’ve taken every effort to make sure they arrive in a timely manner and in perfect condition.

STARTER BUNDLES AND TILE SETS
Gamemaster Screens have been printed by our factory and are being shipped to our warehouse. They are due in, by the end of this week and so we can begin fulfilment of these items from Monday 16th October. Customers in the United States should be aware that delivery of these items can take 10 days. Tracking details are provided at the point of dispatching them in the UK, but the actual information will not be live until the packages are ready to go out of the country, around 48 hours later.

THESE ARE THE VOYAGES
These Are The Voyages: Mission Compendium Volume 1 are being finished off by our factory in about a week and will be shipped to our warehouse the week of the 16th October, which means with shipment from Europe, stock will be checked in and prepared for dispatch from Monday 23rd October. Customers in the United States should be aware that delivery of these items can take 10 days. Tracking details are provided at the point of dispatching them in the UK, but the actual information will not be live until the packages are ready to go out of the country, around 48 hours later. Any order that also contains These Are The Voyages, alongside Borg cubes, drones, and bundles, will be processed and dispatched from 23rd October as noted above.
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To his friend a man
a friend shall prove,
To him and the friend of his friend;
But never a man
shall friendship make
With one of his foeman's friends.
--Havamal
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256 replies
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SteveHanson said Nov 03, 2017 15:34:27
Chris, you should get an email telling you your order has shipped.
Forum Moderator

To his friend a man
a friend shall prove,
To him and the friend of his friend;
But never a man
shall friendship make
With one of his foeman's friends.
--Havamal
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PicardX said Nov 03, 2017 15:55:44
Lawton
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ChrisFougere said Nov 03, 2017 16:59:08
Okay, now i'm ticked. My local game store has it in stock, lower prices than I paid for the preorder and my preorder hasn't even shipped yet.

So how does one handle the pdfs if you cancel a pre-order?
[Last edited Nov 03, 2017 17:22:46]
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SteveHanson said Nov 03, 2017 19:27:07
Chris, please contact lloyd@modiphius.com
Forum Moderator

To his friend a man
a friend shall prove,
To him and the friend of his friend;
But never a man
shall friendship make
With one of his foeman's friends.
--Havamal
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SteveHanson said Nov 03, 2017 19:28:44
Alas Picard you're a wee bit too far. As an old gunbunny, I spent some time in the Lawton area.
Forum Moderator

To his friend a man
a friend shall prove,
To him and the friend of his friend;
But never a man
shall friendship make
With one of his foeman's friends.
--Havamal
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ChrisFougere said Nov 03, 2017 19:59:47
I have. Waiting on a response.
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RichardConti said Nov 03, 2017 19:59:52
Got my email today that all orders should be out by next Friday 11-10-17
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7thpawn said Nov 03, 2017 21:57:13
Unless I missed something in the email I got, it didn't mention anything about the Cubes. Getting saltier the more this carries on.
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SteveHanson said Nov 03, 2017 23:02:18
The Borg Cubes start shipping Monday.
Forum Moderator

To his friend a man
a friend shall prove,
To him and the friend of his friend;
But never a man
shall friendship make
With one of his foeman's friends.
--Havamal
avatar
beltaur said Nov 04, 2017 00:13:27
I ordered
1x Star Trek Adventures: Gamemaster Screen for £29.99 each
1x Star Trek Adventures: Print & PDF Core Collection Warp Factor 1 for £99.99 each
was wondering when I am going to receive. I am losing patients and interest in this product line and am awaiting word.
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SteveHanson said Nov 04, 2017 00:22:18
It should ship out by next friday and should take up to 14 days to get to you, assuming you're in the US
Forum Moderator

To his friend a man
a friend shall prove,
To him and the friend of his friend;
But never a man
shall friendship make
With one of his foeman's friends.
--Havamal
avatar
AndrewSimmons said Nov 04, 2017 11:02:57
Got my 1st order this morning exactly 30 mins ago. lol Collectors core rulebook and gm screen.

Very happy. thanks

although I didn't receive any email saying it was despatched. just the 2 royal mail emails.

Good that I know the postman as I am one lol.

And yes I have delivered to my own address on more than a few occasions. Now I have next week off work I can enjoy a good read.

Now waiting on my 2nd order: These are the voyages and the triple dice pack.

Thanks modiphius!!!
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ChrisFougere said Nov 04, 2017 11:45:36
was wondering when I am going to receive. I am losing patients and interest in this product line and am awaiting word.

I agree. Especially now, knowing that I can pick up the books I ordered at my local store right now for over $100 (CAD) less. Waiting to hear back on how to cancel my pre-order but I imagine it's going to be more complicated since I already received the pdf for These Are the Voyages and the GM Screen as well as store points that I've used.
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beltaur said Nov 04, 2017 16:15:31
Thanks for the update. Haven't seen anything in my email so thanks for the swift answer.
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StephenBirks said Nov 06, 2017 12:06:30
My Cube has arrived!!!!!!!!!

Unboxing pics to follow shortly.

I have received number 290, my order number was 275.

I didn't expect to get it in this wave so obviously I am well psyched.

Edit* Pictures
[Last edited Nov 06, 2017 14:15:21]
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