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Modiphius > STAR TREK: ADVENTURES
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Shipping update

posted Oct 11, 2017 00:11:23 by SteveHanson
From Chris Birch


We're emailing all outstanding customers with an update - the factory has had some delays due to the frankfurt book fair (which is the equivalent of GenCon for gaming but on a gigantic worldwide scale) so production times have been shifting more than planned (some items went in to production later as previously explained due to approvals and that's caused us to get stuck in some of the chaos around the book fair). Anyway here's what we're emailing out so it's clear. This could still change - shipments are planned but there can still be delays (trucks are at a premium due to the fair) out of our control but we're emailing customers if anything changes to let them know.


BORG CUBES
Our factory has just notified us that they will be shipping the first batch of 90 Borg cubes to us this week. This means they’ll be ready to ship the week beginning Monday 16th October. After those first 90, the factory will send us the following 350 or so preorders in waves so that we can fulfil them as they come in over two weeks from Monday 16th. Orders will be fulfilled in order of purchase, so the first 90 orders will be sent out first, then the remaining cubes after that. Customers in the United States should be aware that delivery of these items can take 10 days. Tracking details are provided at the point of dispatching them in the UK, but the actual information will not be live until the packages are ready to go out of the country, around 48 hours later. These are limited, expensive items, and we’ve taken every effort to make sure they arrive in a timely manner and in perfect condition.

BORG DRONES
Borg drone bundles have been completed by our factory and are being shipped to our warehouse, meaning we can fulfil orders. These are due to be shipped from our warehouse at the beginning of next week, from Monday 16th October. Customers in the United States should be aware that delivery of these orders can take around 10 days. Tracking details are provided at the point of dispatching them in the UK, but the actual information will not be live until the packages are ready to go out of the country, around 48 hours later. These are limited, expensive items, and we’ve taken every effort to make sure they arrive in a timely manner and in perfect condition.

STARTER BUNDLES AND TILE SETS
Gamemaster Screens have been printed by our factory and are being shipped to our warehouse. They are due in, by the end of this week and so we can begin fulfilment of these items from Monday 16th October. Customers in the United States should be aware that delivery of these items can take 10 days. Tracking details are provided at the point of dispatching them in the UK, but the actual information will not be live until the packages are ready to go out of the country, around 48 hours later.

THESE ARE THE VOYAGES
These Are The Voyages: Mission Compendium Volume 1 are being finished off by our factory in about a week and will be shipped to our warehouse the week of the 16th October, which means with shipment from Europe, stock will be checked in and prepared for dispatch from Monday 23rd October. Customers in the United States should be aware that delivery of these items can take 10 days. Tracking details are provided at the point of dispatching them in the UK, but the actual information will not be live until the packages are ready to go out of the country, around 48 hours later. Any order that also contains These Are The Voyages, alongside Borg cubes, drones, and bundles, will be processed and dispatched from 23rd October as noted above.
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To his friend a man
a friend shall prove,
To him and the friend of his friend;
But never a man
shall friendship make
With one of his foeman's friends.
--Havamal
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256 replies
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BlakeTrebert said Oct 30, 2017 17:18:12
Think I read on the FAQ that I should wait up to 20 days for my screen. *twiddles thumbs*
"Risk! Risk is our business! That's what this starship is all about. That's why we're aboard her!"
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ChrisFougere said Nov 02, 2017 14:38:18
Is there a way to check if our stuff has shipped yet. It's November 2nd now and I haven't seen an email or anything so am curious. Hoping to have physical products before my next scheduled session :)
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AndrewSimmons said Nov 02, 2017 15:02:04
I'd like to know that too ChrisFougere. The last email I received is that they sent out their own truck to the printers and that the truck will be have been back by now to despatch out orders starting 1st November. My current worry is that they've forgotten to leave enough staff at their office to actually fulfill the orders as all this talk about game shows and conventions has me worried that they've left the office and warehouse empty of staff.
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SteveHanson said Nov 02, 2017 15:56:18
Shipmates, the Borg Cubes have not launched yet. I don't know the ETL yet but I'm looking into it.
Forum Moderator

To his friend a man
a friend shall prove,
To him and the friend of his friend;
But never a man
shall friendship make
With one of his foeman's friends.
--Havamal
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SteveHanson said Nov 02, 2017 15:58:01
The These are the Voyages books and GM screens are in and should be shipping out soon.
Forum Moderator

To his friend a man
a friend shall prove,
To him and the friend of his friend;
But never a man
shall friendship make
With one of his foeman's friends.
--Havamal
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ChrisFougere said Nov 02, 2017 16:03:01
I didn't order the cube - just these

Star Trek Adventures: Print & PDF Core Collection Warp Factor 1
Star Trek Adventures Starter Bundle (Collector's Edition) - Sciences.

If I had known there was going to be this much of a delay I would have ordered the These are the Voyages HC as well (I didn't because I didn't want to delay my shipment). Ah well. It'll be here when it gets here.
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SteveHanson said Nov 02, 2017 17:32:40
Please contact lloyd@modiphius.com and he'll get you sorted out.
Forum Moderator

To his friend a man
a friend shall prove,
To him and the friend of his friend;
But never a man
shall friendship make
With one of his foeman's friends.
--Havamal
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david.jw.gibson said Nov 02, 2017 20:16:15
It has been a while since a shipping email. Several hundred gamers likely ordered the cubes, and only a few dozen of those frequent the forum for these updates. Especially as the last update didn't even make it here, being posted on Reddit...
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JosephWilliams said Nov 02, 2017 20:32:09
@David Yuri909 here, I do my best to post them ASAP on the sub haha. :)
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LucasCunningham said Nov 03, 2017 14:32:11
I resived word from my buddy who did the bulk order: Core Rule Books, DM-Screen and Dice have arrived in the black, catolic heart of Lower Saxonie, Germany. Yeeehaaaw.
Compliments for the good packing.
[Last edited Nov 03, 2017 14:32:57]
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ChrisFougere said Nov 03, 2017 14:58:35
Awesome. I figure it will be a bit before they reach North America but good to know!!
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PicardX said Nov 03, 2017 15:18:50
My comic book store had the core books and dice in two days ago. They have hit North America. State of Oklahoma to be specific.
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JonathanThyfault said Nov 03, 2017 15:22:13
Glad to see the thread still going. I've been getting anxious to get my Cube and get some RP in!
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ChrisFougere said Nov 03, 2017 15:32:46
Do you get a notification when your stuff ships and can you track it or did it just show up?
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SteveHanson said Nov 03, 2017 15:33:13
Picard, where in Oklahoma are you? I'm in Seminole.
Forum Moderator

To his friend a man
a friend shall prove,
To him and the friend of his friend;
But never a man
shall friendship make
With one of his foeman's friends.
--Havamal
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