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Modiphius > STAR TREK: ADVENTURES
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Shipping update

posted Oct 11, 2017 00:11:23 by SteveHanson
From Chris Birch


We're emailing all outstanding customers with an update - the factory has had some delays due to the frankfurt book fair (which is the equivalent of GenCon for gaming but on a gigantic worldwide scale) so production times have been shifting more than planned (some items went in to production later as previously explained due to approvals and that's caused us to get stuck in some of the chaos around the book fair). Anyway here's what we're emailing out so it's clear. This could still change - shipments are planned but there can still be delays (trucks are at a premium due to the fair) out of our control but we're emailing customers if anything changes to let them know.


BORG CUBES
Our factory has just notified us that they will be shipping the first batch of 90 Borg cubes to us this week. This means they’ll be ready to ship the week beginning Monday 16th October. After those first 90, the factory will send us the following 350 or so preorders in waves so that we can fulfil them as they come in over two weeks from Monday 16th. Orders will be fulfilled in order of purchase, so the first 90 orders will be sent out first, then the remaining cubes after that. Customers in the United States should be aware that delivery of these items can take 10 days. Tracking details are provided at the point of dispatching them in the UK, but the actual information will not be live until the packages are ready to go out of the country, around 48 hours later. These are limited, expensive items, and we’ve taken every effort to make sure they arrive in a timely manner and in perfect condition.

BORG DRONES
Borg drone bundles have been completed by our factory and are being shipped to our warehouse, meaning we can fulfil orders. These are due to be shipped from our warehouse at the beginning of next week, from Monday 16th October. Customers in the United States should be aware that delivery of these orders can take around 10 days. Tracking details are provided at the point of dispatching them in the UK, but the actual information will not be live until the packages are ready to go out of the country, around 48 hours later. These are limited, expensive items, and we’ve taken every effort to make sure they arrive in a timely manner and in perfect condition.

STARTER BUNDLES AND TILE SETS
Gamemaster Screens have been printed by our factory and are being shipped to our warehouse. They are due in, by the end of this week and so we can begin fulfilment of these items from Monday 16th October. Customers in the United States should be aware that delivery of these items can take 10 days. Tracking details are provided at the point of dispatching them in the UK, but the actual information will not be live until the packages are ready to go out of the country, around 48 hours later.

THESE ARE THE VOYAGES
These Are The Voyages: Mission Compendium Volume 1 are being finished off by our factory in about a week and will be shipped to our warehouse the week of the 16th October, which means with shipment from Europe, stock will be checked in and prepared for dispatch from Monday 23rd October. Customers in the United States should be aware that delivery of these items can take 10 days. Tracking details are provided at the point of dispatching them in the UK, but the actual information will not be live until the packages are ready to go out of the country, around 48 hours later. Any order that also contains These Are The Voyages, alongside Borg cubes, drones, and bundles, will be processed and dispatched from 23rd October as noted above.
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256 replies
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BruceBoragine said Mar 15, 2018 13:50:32
Are we there yet?
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SteveHanson said Mar 15, 2018 16:17:04
From Sam

They have arrived but every distributor is currently at the GAMA trade show, so even if we sent them to distributors right now they wouldn't get into stores any faster. If I'm entirely upfront about it, next week they'll be going to distributors, and likely in stores the week after so that's when I'd go to your local store.
Forum Moderator

To his friend a man
a friend shall prove,
To him and the friend of his friend;
But never a man
shall friendship make
With one of his foeman's friends.
--Havamal
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BruceBoragine said Mar 16, 2018 13:03:42
Thanks for the update. I'm at the FLGS once a week anyway. Usually running a game.
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BruceBoragine said Mar 16, 2018 13:03:42
Thanks for the update. I'm at the FLGS once a week anyway. Usually running a game.
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SteveHanson said Mar 16, 2018 17:14:04
Glad I could help
Forum Moderator

To his friend a man
a friend shall prove,
To him and the friend of his friend;
But never a man
shall friendship make
With one of his foeman's friends.
--Havamal
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BruceBoragine said Apr 05, 2018 01:53:48
And yet again I ask, almost a month later, any news on the pre-orders for retailers?

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SteveHanson said Apr 05, 2018 17:14:06
Your FLGS shoukd have it by now.
Forum Moderator

To his friend a man
a friend shall prove,
To him and the friend of his friend;
But never a man
shall friendship make
With one of his foeman's friends.
--Havamal
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BruceBoragine said Apr 05, 2018 23:30:02
I was just there today. No, they don't have it. They're going to ask their rep at Alliance, their distributor, about it tomorrow.

I saw it listed in Alliance's 2018 catalog.
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BruceBoragine said Apr 06, 2018 19:27:38
I was just at the LGS. He called Alliance while was there and repeated to me everything the rep said.
Alliance west coast got all of the Cubes. IF they have any left after filling their orders, the remaining cubes will be sent east to the two or three other distribution centers.
The rep didn't know if or when that will happen.

The store manager is pissed, because he'll probably have to refund me the money.
I'm pissed because us retail buyers, even though we preorderd, we put on the end of the list. If we get the product, it'll be months after everyone else.

Not happy.
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myrrdenvindex said Apr 10, 2018 02:53:46
Not Cube related- do things still appear to be on track for May release on the next wave of miniatures? The books I’m content to wait on, but the Borg will be appearing in my current campaign, so it’d be nice to have an idea when I can expect the minis. Since my pre-order went direct through Modiphius this time, I figure your estimates should be good. There seem to be delays getting product into American distribution, which I think is understandable.
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SteveHanson said Apr 10, 2018 16:43:00
Currently, everything looks to be right on schedule.
Forum Moderator

To his friend a man
a friend shall prove,
To him and the friend of his friend;
But never a man
shall friendship make
With one of his foeman's friends.
--Havamal
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LucasCunningham said Apr 26, 2018 08:23:26
May is coming.
When will you start shipping the preorder Stuff from the second weave?
Beginning, middle or end of May, what do you estimate?
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TimKellogg said May 04, 2018 20:30:22
Any word yet on when Command Division and Beta Quadrant will be in stores?
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SteveHanson said May 08, 2018 17:07:17
Tim, sorry this took so long. We're aiming at getting the Command and Beta Quadrant book in stores in July.
Forum Moderator

To his friend a man
a friend shall prove,
To him and the friend of his friend;
But never a man
shall friendship make
With one of his foeman's friends.
--Havamal
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TimKellogg said May 09, 2018 16:24:52
OK - TYVM!
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