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Modiphius > STAR TREK: ADVENTURES
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Shipping update

posted Oct 11, 2017 00:11:23 by SteveHanson
From Chris Birch


We're emailing all outstanding customers with an update - the factory has had some delays due to the frankfurt book fair (which is the equivalent of GenCon for gaming but on a gigantic worldwide scale) so production times have been shifting more than planned (some items went in to production later as previously explained due to approvals and that's caused us to get stuck in some of the chaos around the book fair). Anyway here's what we're emailing out so it's clear. This could still change - shipments are planned but there can still be delays (trucks are at a premium due to the fair) out of our control but we're emailing customers if anything changes to let them know.


BORG CUBES
Our factory has just notified us that they will be shipping the first batch of 90 Borg cubes to us this week. This means they’ll be ready to ship the week beginning Monday 16th October. After those first 90, the factory will send us the following 350 or so preorders in waves so that we can fulfil them as they come in over two weeks from Monday 16th. Orders will be fulfilled in order of purchase, so the first 90 orders will be sent out first, then the remaining cubes after that. Customers in the United States should be aware that delivery of these items can take 10 days. Tracking details are provided at the point of dispatching them in the UK, but the actual information will not be live until the packages are ready to go out of the country, around 48 hours later. These are limited, expensive items, and we’ve taken every effort to make sure they arrive in a timely manner and in perfect condition.

BORG DRONES
Borg drone bundles have been completed by our factory and are being shipped to our warehouse, meaning we can fulfil orders. These are due to be shipped from our warehouse at the beginning of next week, from Monday 16th October. Customers in the United States should be aware that delivery of these orders can take around 10 days. Tracking details are provided at the point of dispatching them in the UK, but the actual information will not be live until the packages are ready to go out of the country, around 48 hours later. These are limited, expensive items, and we’ve taken every effort to make sure they arrive in a timely manner and in perfect condition.

STARTER BUNDLES AND TILE SETS
Gamemaster Screens have been printed by our factory and are being shipped to our warehouse. They are due in, by the end of this week and so we can begin fulfilment of these items from Monday 16th October. Customers in the United States should be aware that delivery of these items can take 10 days. Tracking details are provided at the point of dispatching them in the UK, but the actual information will not be live until the packages are ready to go out of the country, around 48 hours later.

THESE ARE THE VOYAGES
These Are The Voyages: Mission Compendium Volume 1 are being finished off by our factory in about a week and will be shipped to our warehouse the week of the 16th October, which means with shipment from Europe, stock will be checked in and prepared for dispatch from Monday 23rd October. Customers in the United States should be aware that delivery of these items can take 10 days. Tracking details are provided at the point of dispatching them in the UK, but the actual information will not be live until the packages are ready to go out of the country, around 48 hours later. Any order that also contains These Are The Voyages, alongside Borg cubes, drones, and bundles, will be processed and dispatched from 23rd October as noted above.
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To his friend a man
a friend shall prove,
To him and the friend of his friend;
But never a man
shall friendship make
With one of his foeman's friends.
--Havamal
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256 replies
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ChrisFougere said Nov 16, 2017 17:33:34
Mine has arrived!! The DHL folks were excellent and actually arrived about 5 days ahead of schedule. Still not super impressed with how Modiphius handled things but can't fault the DHL folks at all.
[Last edited Nov 16, 2017 17:55:47]
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SteveHanson said Nov 16, 2017 20:40:52
Chris...Huzzah!
Forum Moderator

To his friend a man
a friend shall prove,
To him and the friend of his friend;
But never a man
shall friendship make
With one of his foeman's friends.
--Havamal
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david.jw.gibson said Nov 17, 2017 04:06:16
I wish they'd give dates. Was that Wednesday the 15th or the 8th?
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SteveHanson said Nov 17, 2017 04:44:00
That would be the 15th.
Forum Moderator

To his friend a man
a friend shall prove,
To him and the friend of his friend;
But never a man
shall friendship make
With one of his foeman's friends.
--Havamal
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MarkHughes said Nov 17, 2017 19:35:10
I am finally seeing a light at the end of the tunnel, I have shipping information and possibly may even have products in hand by the end of the day. Here's hoping.
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SteveHanson said Nov 17, 2017 22:25:57
Huzzah Mark!
Forum Moderator

To his friend a man
a friend shall prove,
To him and the friend of his friend;
But never a man
shall friendship make
With one of his foeman's friends.
--Havamal
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MarkHughes said Nov 18, 2017 12:49:49
Got my starter bundle! Excitement level 10! It exceeds my expectations, wonderful products!
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BruceBoragine said Nov 18, 2017 18:27:34
I preordered a Cube through a store, and they still haven't received it. It's not numbered.
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sterling2063 said Nov 18, 2017 21:55:12
BruceBoragine, Drones have yet to ship
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SteveHanson said Nov 18, 2017 23:16:39
Bruce, the cubes havent shipped to stores yet. Yours will be numbered somewhere between 501 and 1701.
Forum Moderator

To his friend a man
a friend shall prove,
To him and the friend of his friend;
But never a man
shall friendship make
With one of his foeman's friends.
--Havamal
avatar
BruceBoragine said Nov 18, 2017 23:33:44
@sterling I said cube, not drone.

@steve. Wait, what? I thought I read, that you said, they'd be in stores by Thanksgiving?

Also thought I read that only the cubes from direct order would be numbered. No?
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SteveHanson said Nov 19, 2017 00:13:50
Bruce, I'm double checking on the shipping for you.

All cubes are numbered. 1-500 are reserved for online orders and 501-1701 are for stores. We could peel the numbered sticker off if you like.
Forum Moderator

To his friend a man
a friend shall prove,
To him and the friend of his friend;
But never a man
shall friendship make
With one of his foeman's friends.
--Havamal
avatar
BruceBoragine said Nov 19, 2017 00:45:32
and write it on in crayon? ;-)
man, I can not find that post. I swore that you said that they'd be in stores by thanksgiving...

0500 comes oh too early. I'll look again tomorrow.. Thanks again steve.
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SteveHanson said Nov 19, 2017 00:45:34
Bruce, I don't really want to share this but I guess I must.

In the UK we hope before Christmas. Production is much much slower than planned so USA is expected early Feb unfortunately
Forum Moderator

To his friend a man
a friend shall prove,
To him and the friend of his friend;
But never a man
shall friendship make
With one of his foeman's friends.
--Havamal
avatar
BruceBoragine said Nov 19, 2017 14:29:09
Ugh
:(
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